The strategic acquisition by Whyline will expand capabilities for businesses and event operators seeking to improve guest experience for virtual and IRL events.
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5 Steps for Creating an Incredible Customer Experience
Customer experience may not be a new concept, but it has never been more critical…
Client Spotlight: How RSVD’s Reservations Platform Elevates CX
Originally developed as a “fast pass” for life, RSVD has become an asset for businesses…
5 Customer Experience Mistakes (and How to Fix Them)
Equipped with boundless choices and little incentive to stay loyal, today’s customers are finding it…
10 Customer Experience Innovators in the Hospitality Industry
Providing a superior customer experience is absolutely essential for gaining a competitive advantage among hospitality…
Winning the “Experience Wars”: Lessons from Today’s CX Leaders
Gear up, the Experience Wars are here. 81% of today’s companies compete primarily on the…
How Gen Z Is Shaping the Future of Retail
Newsflash— Gen Z’s new standards for the consumer experience are about to shake up the…
Curbside Pickup: New normal for winning businesses
The COVID crisis has brought about a great change in our lives in many ways.…
5 ways libraries can benefit from using a reservation system
Libraries are the backbone of a healthy community. They have long served as informational and…
How to Connect with Your Customers for a Safe Return to Business
The onset of the pandemic has forced many businesses to change the way they operate.…