RSVD FOR RETAIL

Revive the consumer experience

Everyday business is plagued with walkaways, abandonment, and missed opportunities. Provide game-changing in-store appointments that promote safe operations and drive sales to your store.

  • Boost sales
  • Manage capacity
  • Improve the bottom line
  • Market smarter

Streamline operations

Empower your team to predict the future. Reservations will help your business plan for demand and better manage capacity, staffing, inventory and more.

According to the research firm Aberdeen, companies that are identifying customer needs and wants through predictive analytics are able to increase their organic revenue by 21% year-over-year, compared to an average of 12% without predictive analytics.

Bring customers back to your stores

Studies show that 74% of people feel more confident committing to a plan if they’ve made a reservation. Show your customers you care about their safety and time.

Reservations allow your customers to shop without worry about crowds or waiting for “their turn” in the lobby or outside. Empower your customers to plan their visits or come back at a time reserved for walk-ins. Make abandonment a thing of the past.

11%

INCREASE IN BUSINESS

5X

ROI

"RSVD helped us staff more evenly, avoid underutilization, and improve our customer experience. With RSVD, we’ve seen an increase to our bottom line, even during a time of crisis. I plan to scale this to all my locations."

Rob Curry

Jiffy Lube Franchise Owner

Increase your top and bottom line

Seamlessly upsell high-margin services while reducing walkaways through capacity management. The ability to plan ahead will also cut costs through smarter staffing, better planning, and a predictive approach to inventory.

A Deloitte study found that people who use digital while they shop in-store convert at a 20 percent higher rate compared to those who do not use digital as part of the shopping process. Better yet, studies show that customers who shop by appointment spend up to 5X more on average.

Smooth operations mean a great customer experience, and happy customers are repeat customers.

Customer experience is everything

The role of the brick-and-mortar store has changed. More than ever, it's responsible for delivering the personalized customer experiences that drive customer loyalty and word of mouth promotion.

More than half of U.S. consumers say personalization has at least some impact on what they purchase, as the market moves toward customisation and democratising curated services for all.

With RSVD, each reservation captures valuable insight on customer activity, allowing you to create unparalleled value just in time for their next visit.

From “just browsing” to repeat customer

Keep your customers genuinely engaged with SMS marketing. Send easy, custom messages to remind guests of appointments. Empower them to invite their friends to come along. Promote events based on customer preferences and popularity.

Increase retention and create a community by keeping your customers in the loop. In-store reservations drive positive reviews, but it’s the engagement that keeps them coming back.

Flexible + customizable

Tailor operation rules, event-based reminders, check-in settings, and more to create a universe that fits your business.

Lower costs

Save time and money. Managing reservations for services and experiences will save your team time and make your life easier.

Increase customer engagement

Send reminders to members or inform them about relevant programming. SMS messages get the word out faster.

Unparalleled customer experience

Give your customers the gift of convenience. Serve them more efficiently with a better digital and onsite experience.

Streamline operations

Safely manage the flow of traffic through your store, and staff smarter, with predictive activity data provided by RSVD.

Unrivaled data privacy

All activity data is kept between you and customers. RSVD is CCPA compliant and never shares data without permission.

What our partners say

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