Everyday business is plagued with walkaways, abandonment, and missed opportunities. Provide game-changing in-store appointments that promote safe operations and drive sales to your store.
RSVD FOR RETAIL
Bring customers back to your stores
Studies show that 74% of people feel more confident committing to a plan if they’ve made a reservation. Show your customers you care about their safety and time.
Reservations allow your customers to shop without worry about crowds or waiting for “their turn” in the lobby or outside. Empower your customers to plan their visits or come back at a time reserved for walk-ins. Make abandonment a thing of the past.
Increase your top and bottom line
Seamlessly upsell high-margin services while reducing walkaways through capacity management. The ability to plan ahead will also cut costs through smarter staffing, better planning, and a predictive approach to inventory.
A Deloitte study found that people who use digital while they shop in-store convert at a 20 percent higher rate compared to those who do not use digital as part of the shopping process. Better yet, studies show that customers who shop by appointment spend up to 5X more on average.
Smooth operations mean a great customer experience, and happy customers are repeat customers.
Customer experience is everything
The role of the brick-and-mortar store has changed. More than ever, it's responsible for delivering the personalized customer experiences that drive customer loyalty and word of mouth promotion.
More than half of U.S. consumers say personalization has at least some impact on what they purchase, as the market moves toward customisation and democratising curated services for all.
With RSVD, each reservation captures valuable insight on customer activity, allowing you to create unparalleled value just in time for their next visit.
From “just browsing” to repeat customer
Keep your customers genuinely engaged with SMS marketing. Send easy, custom messages to remind guests of appointments. Empower them to invite their friends to come along. Promote events based on customer preferences and popularity.
Increase retention and create a community by keeping your customers in the loop. In-store reservations drive positive reviews, but it’s the engagement that keeps them coming back.
Flexible + customizable
Tailor operation rules, event-based reminders, check-in settings, and more to create a universe that fits your business.
Lower costs
Save time and money. Managing reservations for services and experiences will save your team time and make your life easier.
Increase customer engagement
Send reminders to members or inform them about relevant programming. SMS messages get the word out faster.
Unparalleled customer experience
Give your customers the gift of convenience. Serve them more efficiently with a better digital and onsite experience.
Streamline operations
Safely manage the flow of traffic through your store, and staff smarter, with predictive activity data provided by RSVD.
Unrivaled data privacy
All activity data is kept between you and customers. RSVD is CCPA compliant and never shares data without permission.
What our partners say
I like how simple it is for customers.
RSVD’s predictive data helps our team be more prepared and staff smarter.
RSVD helped us staff more evenly, avoid underutilization, and improve our customer experience. With RSVD, we’ve seen an increase to our bottom line, even during a time of crisis. I plan to scale this to all my locations.
RSVD helped us implement a no-contact solution for curbside pickup of library holds. Thanks to the team’s willingness to work with us, we now have a truly customized product that enables us to continue serving our community of readers and learners.
It is important to empower the customer with the asynchronous convenience of making reservations online via RSVD.
Access to all of our amenities and scheduling at your fingertips - all through RSVD! RSVD is the app-based scheduling platform in which all Tuscan Highlands residents will use for all the amenities – from spa scheduling to ordering from Becca Restaurants to using the Esports lounge and more.